Returns
90-Day Guarantee
Our Promise
We believe completely in our products. You have 90 days from delivery to experience the transformation. If you're not satisfied, we'll make it right.
Return Process
To initiate a return, email support@omlysa.com with your order number. Our team will provide you with return instructions and a prepaid shipping label if applicable.
Return Requirements
- Returns must be initiated within 90 days of delivery
- Products must be returned in original packaging
- All components, tools, and materials must be included
Refunds
Once we receive and inspect your return, we'll process your refund. Refunds are issued to your original payment method and typically appear within 3-5 business days, depending on your bank's processing times.
Exchanges
Prefer a different product? We offer exchanges for store credit of equal value. Email support@omlysa.com to arrange an exchange.
Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately at support@omlysa.com with photos of the issue. We'll investigate and expedite a replacement at no cost to you.
Final Sale Items
Some items may be marked as final sale on their product page. These items cannot be returned or exchanged.
Questions about returns? We're here to help at support@omlysa.com